Return and Refund Policy

LIT Concepts utilizes print-on-demand suppliers for all our products, ensuring that each item is unique and produced only upon ordering. Consequently, returns and exchanges are not supported for incorrect size, color, or changes of mind.

However, in the event of a damaged product or manufacturing error, LIT Concepts can coordinate with our suppliers to offer a free replacement or refund, provided you contact us within 30 days of product delivery. To initiate this process, please reach out to our team via email at contact@livingintruthcounseling.com and attach a clear photo illustrating the issue.

If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes. 

Direct return and refund requests can be made from the customer's order account for coloring books and journal orders.

Refunds will be issued to your account once the supplier has verified and confirmed your request. Please expect additional processing days for your refund.